Privacy Policy

Information We Collect

We collect only the information necessary to provide and improve our service:

Account Information

Name, email address, business name, registered commercial locations or zones, selected seat capacity, subscription status, and any other details you provide during registration or account setup.

Payment Information

We do not store sensitive bank credentials, payment mandates, or complete payment account details on our servers. When available during checkout, payments will be authorized and processed securely by the payment provider displayed during checkout, which may include GoCardless.

Usage Data

Technical information such as IP address, browser type, device information, OJA Player activations, active seat usage, curated radios accessed, streaming activity, and license status. This helps maintain service quality, enforce concurrent seat limits, and improve our catalog.

Trial Eligibility and Abuse Prevention

We may evaluate account identifiers, prior trial status, IP address, and limited browser or device signals to determine trial eligibility, prevent repeated trials, protect the service, and investigate misuse. Eligibility rules and internal security signals are not disclosed publicly.

Cookies and Tracking

We use essential cookies or equivalent session technologies where required to keep you signed in and provide account functionality. We do not use advertising cookies or sell data for marketing purposes.

How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account, including free trials and paid subscriptions.
• To provision trial or paid seat capacity and validate concurrent OJA Player activations.
• To process payments and send receipts.
• To provide technical support and respond to inquiries.
• To determine trial eligibility, prevent repeated trial abuse, and protect account security.
• To verify compliance with the PRO-Free Direct Public Performance License and prevent misuse.
• To improve the service, fix bugs, and analyze general usage trends without selling individual data.

Data Sharing and Disclosure

We may share your information only with trusted service providers when strictly necessary:

• The payment provider displayed during checkout, which may include GoCardless when available during checkout
• Hosting and cloud service providers
• Transactional email and account communication providers
• Legal authorities, if required by law

We ensure these providers have appropriate data protection measures in place.

Data Retention

We retain your account information for as long as your account is active or as needed to provide the service. After cancellation or account deletion, we may retain certain data for legal compliance, payment records, fraud and repeated-trial prevention, license enforcement, dispute resolution, or internal analytics, anonymized when possible.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Request a copy of the data we hold about you
• Object to or restrict certain processing
• Withdraw consent where applicable

Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our service is intended for business owners and is not directed to children under 18. We do not knowingly collect data from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Continued use of the service after changes constitutes acceptance of the updated policy.